Worthy Support

Common questions

How do I connect Gmail so Worthy scans my receipts?

Open the Scan tab and tap Scan Gmail. The first time you do this, Google will ask you to grant read-only access to your inbox. Worthy only looks at messages that look like order confirmations and receipts — it does not read or store the rest of your email. You can disconnect at any time from Settings.

How do I forward receipts to Worthy without connecting Gmail?

Settings shows your personal forwarding address. Forward any receipt to that address and it will appear in your assets list within a minute or two.

Why didn't a purchase show up?

Worthy filters out subscriptions, food delivery, travel, and items below your minimum-price threshold (configurable in Settings). If a physical purchase still didn't appear, email us with the merchant name and approximate date and we'll take a look.

How is "current value" calculated?

Worthy applies a category-aware depreciation model — electronics drop faster than jewelry, vehicles hold differently than clothing — and floors the result at 25% of the original purchase price. When live market prices are available, Worthy uses the lower of the two so you are never overestimating.

How do I delete my account and data?

In the app, open Settings, tap your profile, then tap Delete Account and confirm. This permanently removes your assets, receipts, photos, and profile. If you cannot sign in, email hi@brettt.com from the address you used to register and we will delete the account for you.

Privacy

See the Worthy Privacy Policy for details on what we collect and how it is used.